Responsible Gaming at 111bey
Play Smart. Stay in Control.

Age Restriction Policy (18+)

111bey operates strictly as an 18+ platform. Gambling is an adult activity, and we take our responsibility to prevent underage participation with the utmost seriousness. All players must be at least 18 years of age to register, deposit, and play on the 111bey platform. This requirement applies uniformly to all players across Bangladesh, regardless of the city or region they are accessing the platform from — whether Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar.

During the registration process, every new account holder is required to confirm their date of birth. As part of our Know Your Customer (KYC) verification process, we will request supporting documentation — such as a National ID (NID) card or passport — to independently verify that you meet the minimum age requirement before your account is fully activated and deposits are permitted.

We also strongly encourage parents and guardians to use parental control software on shared or family devices to prevent minors from accessing gambling websites. Keeping gambling out of reach of those under 18 is a shared responsibility, and 111bey is committed to doing its part.

Self-Management Tools

111bey provides a comprehensive suite of player-controlled responsible gaming tools. These tools are available to every registered player at no charge and can be activated immediately from your account settings or by contacting support. We have designed these tools to give you meaningful control over your gambling activity — not as a bureaucratic formality, but as genuinely useful safeguards for your financial and mental wellbeing.

Deposit Limits in Detail

Deposit limits are one of the most practical responsible gaming tools available to 111bey players. By capping how much money you can move into your account in a given period, deposit limits create a hard ceiling on your potential spending — regardless of how a session is going in the moment. They are especially valuable for players who use fast, frictionless payment methods like bKash or Nagad, where the ease of topping up can sometimes make it tempting to deposit more than originally intended.

• Daily Deposit Limit: Sets the maximum total you can deposit to your 111bey account within any 24-hour rolling window. Once the limit is reached, the deposit function is suspended until the window resets. Ideal for players who want tight day-to-day control over their gambling spend.
• Weekly Deposit Limit: Applies across a rolling 7-day period. A weekly limit is useful if your gambling is concentrated over weekends — for example, during BPL cricket match days or IPL fixtures — and you want to cap total spend across that period without restricting individual daily flexibility.
• Monthly Deposit Limit: The broadest available control, capping deposits over a rolling 30-day period. Monthly limits are particularly suitable for players who prefer to set a budget at the start of each month and ensure their total gambling expenditure does not exceed it, regardless of any short-term impulses during the month.
• Lowering a Limit: Takes effect immediately upon your request. There is no waiting period when you choose to be more conservative with your spending.
• Increasing a Limit: Subject to a mandatory 7-day cooling-off period before the increase activates. This built-in delay is intentional — it is there to protect you from making impulsive decisions during a losing streak or an emotionally charged session.

Time-Out & Cooling-Off Periods

Sometimes you simply need a break. Life circumstances change, stress levels rise, and a period away from gambling can be a healthy and proactive choice — not a sign of a problem. 111bey's time-out feature lets you pause your account for a defined period without the permanence of full self-exclusion. It is designed for players who are in control of their gambling but want a structured break.

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   Choose Your Time-Out Duration Select from 24 hours, 48 hours, 1 week, or 1 month. If you need a longer break, the self-exclusion tool (described in the next section) is more appropriate. You can also request a custom duration by contacting [email protected].
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   Instant Activation Time-outs take effect immediately — either via your account settings or via our support team. There is no delay, no waiting period, and no minimum balance requirement. Your account is suspended the moment the time-out is confirmed.
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   What Happens During a Time-Out You cannot log in, deposit, withdraw, or place bets while a time-out is active. Any pending bets placed before the time-out was applied will be settled normally. All promotional and marketing emails are paused for the duration of your time-out.
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   Returning After a Time-Out Once your chosen time-out period expires, your account is automatically reactivated. You will receive a brief notification informing you that your account is accessible again. There is no obligation to return immediately — many players find that even a short break significantly improves their relationship with gambling.
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   Extending a Time-Out If you decide mid-way through a time-out that you would like to extend it, simply contact [email protected] and we will extend the duration on your behalf. You cannot shorten or cancel an active time-out — this is by design, to ensure the tool provides genuine protection rather than a token gesture.

Self-Exclusion Programme

Self-exclusion is a formal commitment to stop gambling on 111bey for an extended period. It is the right tool to use if you feel that your gambling has become difficult to control, if you are experiencing financial hardship as a result of gambling, or if you simply want the strongest possible barrier between yourself and the platform for a substantial period. Self-exclusion is different from a time-out — it is a longer-term, more robust measure, and it is treated with full seriousness by our team.

• Available Exclusion Periods: 6 months, 1 year, 2 years, 5 years, or permanent (indefinite) exclusion. We recommend choosing the longest period that feels appropriate — research consistently shows that longer exclusion periods lead to better outcomes for people experiencing gambling-related harm.
• Marketing Stopped Immediately: From the moment self-exclusion is applied, 111bey will stop sending you all promotional communications — bonus offers, match-day betting reminders, seasonal promotions, and newsletter emails. This is permanent for the duration of the exclusion period and cannot be overridden.
• Account Locked: Your 111bey account is locked and inaccessible. Any attempt to log in will be blocked. If you try to create a new account during your self-exclusion period, our systems are designed to detect and block this — and if detected, the new account will be closed and any deposits refunded.
• Irreversible During the Period: Once self-exclusion is active, it cannot be reversed, shortened, or lifted until the full exclusion period has expired. This is a deliberate and important protection. 111bey will not process requests to lift a self-exclusion early under any circumstances.
• Reinstatement After Exclusion: When a defined self-exclusion period expires, reinstatement is not automatic. You must submit a written request to [email protected], undergo a brief account review, and observe a further mandatory 7-day reflection period before your account can be reactivated. Permanent exclusion cannot be reversed.

Recognising Problem Gambling

Gambling becomes a problem when it starts to have a negative impact on your finances, relationships, mental health, or daily responsibilities. Problem gambling does not always look dramatic — it can develop gradually, and many people do not recognise it in themselves until significant harm has occurred. At 111bey, we want every player to be informed and aware. The warning signs below are widely recognised indicators that gambling may be moving from entertainment into something more concerning.

Self-Assessment Questions

The following questions are adapted from widely used responsible gaming self-assessment frameworks. Answer them honestly and privately. If you answer "yes" to three or more of these questions, we strongly encourage you to use 111bey's responsible gaming tools, take a break from gambling, and consider reaching out to a professional support service.

Getting Help & Support

If gambling is causing you distress — financially, emotionally, or in your relationships — please know that help is available and that reaching out is a sign of strength, not weakness. 111bey's support team is available 24 hours a day, seven days a week, to assist you in activating any responsible gaming tool, discussing your concerns confidentially, or simply pointing you in the right direction for further professional support.

Beyond 111bey's own tools, we encourage players who are experiencing gambling-related difficulties to seek guidance from qualified mental health and gambling support professionals. Speaking with someone who understands problem gambling — whether a counsellor, a helpline advisor, or a trusted community figure — can make a meaningful difference.

• Talk to Someone You Trust: Sharing how you feel with a trusted family member, close friend, or religious or community leader is often the most accessible first step for players in Bangladesh. Reducing secrecy around gambling difficulties is associated with better recovery outcomes.
• 111bey Responsible Gaming Team: Email [email protected] with the subject line "Responsible Gaming" at any time. Our team will respond promptly, treat your message with complete confidentiality, and help you access whichever protective tools best fit your situation — from deposit limits to full self-exclusion.
• WhatsApp Support: Prefer a more immediate conversation? Reach our support team on WhatsApp at +880 1700 000000, available 24/7. Our agents can activate time-outs and self-exclusion directly from the chat — no need to navigate your account settings yourself.
• Professional Counselling: If you feel your gambling is significantly affecting your mental health or relationships, speaking with a licensed counsellor or psychologist is strongly recommended. Mental health services are available in major cities across Bangladesh including Dhaka, Chittagong, Sylhet, and Khulna. Your family doctor (GP) can also refer you to appropriate local services.
• Community and Religious Support: In Bangladesh, community leaders, imams, and religious organisations can often provide guidance and moral support to individuals and families affected by gambling-related difficulties. 111bey respects and supports players who choose to draw on these community resources alongside our platform tools.